&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;The Housekeeping Supervisor Assistant Manager/Manager in managing the Housekeeping Department within our Serviced Residences. The incumbent has to assume the responsibilities of the Assistant Manager/Manager during her absence. He/she has to ensure that the respective sections maintain an excellent standard of customer satisfaction. He/she has to liaise with contractors on daily operations promptly and efficiently. He/she has to assist in formulating training programs for the Housekeeping Department. He/she will also be continuously involved in reviewing service standards according to policies and guidelines and provides support in operational reports to the Management.&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;1. Assist the Assistant Housekeeping Manager / Manager in daily operation.&lt;/p&gt;&lt;p&gt;2. Supervise room attendants, linen attendant and contractors&lt;/p&gt;&lt;p&gt;3. Assist in formulating training program and training and train new room attendants.&lt;/p&gt;&lt;p&gt;4. Inspect apartments and public areas assigned to room attendant for maintenance and cleanliness.&lt;/p&gt;&lt;p&gt;5. Ensure smooth resident check-in and check-out&lt;/p&gt;&lt;p&gt;6. Check apartment’s inventories with residents upon check in or check out&lt;/p&gt;&lt;p&gt;7. Immediate reporting of any damage and defects to furniture, fitting and equipment to Engineering Department.&lt;/p&gt;&lt;p&gt;8. Attend to resident’s complaints and needs&lt;/p&gt;&lt;p&gt;9. Provide special attention to VIP apartments and residents.&lt;/p&gt;&lt;p&gt;10. Carry out monthly stock-taking of linens/uniforms, cleaning/guest supplies, kitchen wares and breakfast items&lt;/p&gt;&lt;p&gt;11. Schedule and carry out periodical cleaning programs.&lt;/p&gt;&lt;p&gt;12. Supervise linen attendant in daily operation of linen, staff uniforms and resident laundry&lt;/p&gt;&lt;p&gt;13. Daily checks to ensure no linen or equipment abuse.&lt;/p&gt;&lt;p&gt;14. Attend staff meetings to discuss company policies and patrons&#039; complaints.&lt;/p&gt;&lt;p&gt;15. Provide OJT training for new &amp;amp; current staff&lt;/p&gt;&lt;p&gt;16. Perform cleaning duties in cases of emergency or staff shortage.&lt;/p&gt;

Ascott International Management Pte Ltd

Supervisor, Housekeeping

urn:ogc:def:crs:EPSG::4326

The Housekeeping Supervisor Assistant Manager/Manager in managing the Housekeeping Department within our Serviced Residences. The incumbent has to assume the responsibilities of the Assistant Manager/Manager during her absence. He/she has to ensure that the respective sections maintain an excellent standard of customer satisfaction. He/she has to liaise with contractors on daily operations promptly and efficiently. He/she has to assist in formulating training programs for the Housekeeping Department. He/she will also be continuously involved in reviewing service standards according to policies and guidelines and provides support in operational reports to the Management. 1. Assist the Assistant Housekeeping Manager / Manager in daily operation.2. Supervise room attendants, linen attendant and contractors3. Assist in formulating training program and training and train new room attendants.4. Inspect apartments and public areas assigned to room attendant for maintenance and cleanliness.5. Ensure smooth resident check-in and check-out6. Check apartment’s inventories with residents upon check in or check out7. Immediate reporting of any damage and defects to furniture, fitting and equipment to Engineering Department.8. Attend to resident’s complaints and needs9. Provide special attention to VIP apartments and residents.10. Carry out monthly stock-taking of linens/uniforms, cleaning/guest supplies, kitchen wares and breakfast items11. Schedule and carry out periodical cleaning programs.12. Supervise linen attendant in daily operation of linen, staff uniforms and resident laundry13. Daily checks to ensure no linen or equipment abuse.14. Attend staff meetings to discuss company policies and patrons' complaints.15. Provide OJT training for new &amp; current staff16. Perform cleaning duties in cases of emergency or staff shortage.