&lt;p&gt;1. Managing Guest Experience:&lt;/p&gt;&lt;p&gt;• Assist lyf guests with check-in procedures.&lt;/p&gt;&lt;p&gt;• Handle guest queries related to facilities, services, registration, as well as providing information about local attractions and events.&lt;/p&gt;&lt;p&gt;• Conduct property tours for new and potential lyf guests.&lt;/p&gt;&lt;p&gt;• Receive and promptly transmit messages to guests.&lt;/p&gt;&lt;p&gt;• Resolve loyalty member-related issues to establish a cohesive community and manage member expectations.&lt;/p&gt;&lt;p&gt;• Promote and encourage the growth of ASR membership and lyf digital membership.&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;2. Ensure operational efficiency:&lt;/p&gt;&lt;p&gt;• Monitor and maintain record of room availability using the Property Management System (PMS) or Reservation Management System (RMS).&lt;/p&gt;&lt;p&gt;• Adhere to corporate guidelines for all operational processes.&lt;/p&gt;&lt;p&gt;• Perform bookkeeping activities when required.&lt;/p&gt;&lt;p&gt;• Conduct regular rounds to ensure cleanliness in all areas, with a focus on social spaces.&lt;/p&gt;&lt;p&gt;• Manage walk-in inquiries, emails, and other lyf-related enquiries.&lt;/p&gt;&lt;p&gt;• Supervise events to ensure compliance with house rules and address any issues that arise.&lt;/p&gt;&lt;p&gt;• Assist in light housekeeping and liaise with outsourced contractors for cleaning and maintenance.&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;3. Creating an inclusive and collaborative community:&lt;/p&gt;&lt;p&gt;• Maintain guests&#039; preference profiles and track their likes and dislikes.&lt;/p&gt;&lt;p&gt;• Assist the Ambassador of Buzz (AOB) in executing community initiatives that create connections between guests.&lt;/p&gt;&lt;p&gt;• Support the AOB in curating and planning the event calendar for guests.&lt;/p&gt;&lt;p&gt;• Proactively engage with guests, providing constructive recommendations to enhance their overall stay experience.&lt;/p&gt;&lt;p&gt;• Anticipate and address guests&#039; needs to exceed their expectations.&lt;/p&gt;

Ascott International Management Pte Ltd

lyf Guard

urn:ogc:def:crs:EPSG::4326

1. Managing Guest Experience:• Assist lyf guests with check-in procedures.• Handle guest queries related to facilities, services, registration, as well as providing information about local attractions and events.• Conduct property tours for new and potential lyf guests.• Receive and promptly transmit messages to guests.• Resolve loyalty member-related issues to establish a cohesive community and manage member expectations.• Promote and encourage the growth of ASR membership and lyf digital membership. 2. Ensure operational efficiency:• Monitor and maintain record of room availability using the Property Management System (PMS) or Reservation Management System (RMS).• Adhere to corporate guidelines for all operational processes.• Perform bookkeeping activities when required.• Conduct regular rounds to ensure cleanliness in all areas, with a focus on social spaces.• Manage walk-in inquiries, emails, and other lyf-related enquiries.• Supervise events to ensure compliance with house rules and address any issues that arise.• Assist in light housekeeping and liaise with outsourced contractors for cleaning and maintenance. 3. Creating an inclusive and collaborative community:• Maintain guests' preference profiles and track their likes and dislikes.• Assist the Ambassador of Buzz (AOB) in executing community initiatives that create connections between guests.• Support the AOB in curating and planning the event calendar for guests.• Proactively engage with guests, providing constructive recommendations to enhance their overall stay experience.• Anticipate and address guests' needs to exceed their expectations.