Process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys.

Process all types of payment such as room charges, cash, checks, debit, or credit.

Process all check-outs including resolving any late and disputed charges.

Answer, record, and process all guest calls, messages, requests, questions, or concerns courteously and professionally.

Coordinate with Housekeeping to track the readiness of rooms for check-in.

Supply guests with directions and information regarding the property.

Complete designated cashier and closing reports in the computer system.

Balance and drop receipts according to accounting specifications.

Perform other reasonable job duties as requested by superior

Minimum one year of experience in a hotel or hospitality environment preferred.

Basic computer literacy and knowledge of Microsoft Office applicationsExcellent communication and interpersonal skills (spoken, written and electronic).

Good communication and interpersonal skills, with a polite and professional manner.

Customer-focused mindset with the ability to handle guest inquiries and requests efficiently.

Ability to multitask and work in a fast-paced environment.

Demonstrate independence, responsibility and accountability.

Able to work rotating shifts, including weekends and public holidays.