&lt;p&gt;Perform check in, check out and room change procedures and ensure all data are entered into the hotel systems.&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;Provide all guest with accurate and in-depth information upon their request; good knowledge of products, services, pricing, special promotional offers and special events&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;Attend to guest’s complaints, enquiries and requests in a timely and courteous manner.&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;Ensure that the front desk work area is kept clean and in an orderly state at all times.&lt;/p&gt;&lt;p&gt;Perform any other tasks as assigned within reasonable means.&lt;/p&gt;

Grand Mercure Singapore

Guest Service Officer

urn:ogc:def:crs:EPSG::4326

Perform check in, check out and room change procedures and ensure all data are entered into the hotel systems. Provide all guest with accurate and in-depth information upon their request; good knowledge of products, services, pricing, special promotional offers and special events Attend to guest’s complaints, enquiries and requests in a timely and courteous manner. Ensure that the front desk work area is kept clean and in an orderly state at all times.Perform any other tasks as assigned within reasonable means.