Timely delivery of guests’ luggage, messages and any other items for delivery within the property

Personalize guests’ orientation of their room in a professional, friendly and engaging way

Maintain a presence in the lobby as an ambassador of the property and brand, offering exceptional service to the guests

Service focused personality is essential; customer related experience is an asset

Ability to work well under pressure in a fast-paced environment

Excellent communication skills and a professional presentation

Ability to work cohesively with fellow colleagues as part of a team

Perform other reasonable duties assigned by the Management.

Comply with hotel and department policies and procedures at all times

Attend all briefings, meetings and training as assigned by management

Report for duty on time wearing a clean and complete uniform at all times

Maintain a high standard of personal appearance and hygiene at all times

Perform other reasonable duties assigned by the Head of Department